崗位職責(zé)
l?根據(jù)本組市場(chǎng)開發(fā)計(jì)劃，制定個(gè)人銷售活動(dòng)計(jì)劃。
l?通過開發(fā)新客戶，穩(wěn)定老客戶，以力爭(zhēng)達(dá)到所確定的銷售收入目標(biāo)。
l?主動(dòng)挖掘潛在客戶，并與客戶建立長(zhǎng)期穩(wěn)定的和合作關(guān)系；
l?向銷售部經(jīng)理匯報(bào)市場(chǎng)信息，包括本市場(chǎng)狀況、競(jìng)爭(zhēng)對(duì)手情況、客戶反饋意見等。
l?以外出銷售、電話聯(lián)絡(luò)和信函等方式與所轄區(qū)客戶保持高度聯(lián)系。
l?熟悉自己客戶分類情況及各客戶的需求特點(diǎn)和主要的競(jìng)爭(zhēng)對(duì)手。
l?制定銷售計(jì)劃，并按計(jì)劃拜訪客戶和開發(fā)新客戶；
l?以專業(yè)化的形象和服務(wù)向會(huì)員及賓客介紹，并協(xié)助會(huì)員及賓客了解會(huì)籍等相關(guān)事宜；
l?負(fù)責(zé)收集、整理、歸納客戶資料，分析銷售和市場(chǎng)競(jìng)爭(zhēng)發(fā)展?fàn)顩r，提出可行性方案。
l?完成上級(jí)領(lǐng)導(dǎo)交辦的其他工作。
任職資格
l?大專以上學(xué)歷（有高端酒店銷售經(jīng)驗(yàn)者可適當(dāng)放寬），有客戶優(yōu)先；
l?具備餐飲/酒店銷售學(xué)、酒店管理學(xué)等知識(shí)的儲(chǔ)備。
l?有高端酒店銷售經(jīng)驗(yàn)。
l?了解合同法、企業(yè)法以及有關(guān)法規(guī)。
l?對(duì)銷售工作有熱情，具有良好的溝通管理及協(xié)調(diào)能力；
l?工作積極主動(dòng)熱情，抗壓能力強(qiáng)。
l?具有市場(chǎng)調(diào)查和預(yù)測(cè)能力，能及是掌握市場(chǎng)動(dòng)態(tài)，并能綜合分析，及時(shí)地提出相應(yīng)的措施和合理的建議。
l?有較強(qiáng)的語言表達(dá)能力，能撰寫市場(chǎng)調(diào)研報(bào)告，具有起草工作計(jì)劃、總結(jié)及業(yè)務(wù)匯報(bào)的能力。
l?性格開朗外向，形象氣質(zhì)佳優(yōu)先；
Job?Descriptions
The?primary?role?is?responsible?for?managing?all?activities?of?COVA?business?in?Shanghai?include?below?but?not?limit?to:
-?Establish?&?maintains?the?brand?and?company?quality?standards?of?guest?service?and?product.
-?Adhere?to?company?standards?and?service?levels?to?increase?sales?and?minimize?costs,?including?food,?beverage,?supply,?utility?and?labor?costs.
-?Making?suggestions?to?management?for?improvements?in?all?aspects
-?Assisting?the?management?in?implementing?and?supervising?the?Operational?Standards?as?well?as?internal?rules?and?regulations.
-?Ensure?positive?guest?service?in?all?areas.?Respond?to?complaints,?taking?any?and?all?appropriate?actions?to?turn?dissatisfied?guests?into?return?guests.
-?Selects,?trains?and?evaluates?all?company?associates?within?the?team.
-?Lead?the?frontline?team?by?attracting,?recruiting,?training?and?appraising?talented?personnel
-?Provide?direction?to?subordinates?regarding?operational?and?procedural?issues.
-?Establish?targets,?KPI’s,?schedules,?policies?and?procedures
-?Design?exceptional?menus,?purchase?goods?and?continuously?make?necessary?improvements
-?Supervise?restaurant?/?retail?leaders?(waiters,?chefs,?service).
-?Enforce?sanitary?practices?for?food?handling,?general?cleanliness,?and?maintenance?of?kitchen?and?dining?areas.?Ensure?compliance?with?operational?standards,
-?Close?coordination?between?front?office,?housekeeping,?and?the?sales?as?well?as?the?guest.
-?Performs?other?duties?and?responsibilities?as?required?or?requested.
Job?Requirements
-?Must?fulfill?the?“Foreigner?Work?Permits”?requirements?of?China
-?Bachelor?degree?in?hotel/restaurant?management,?food?service?management,?BA?or?related?field
-?Minimum?8?years?solid?experience?in?luxury?western?restaurant?preferably?in?4+?stars?hotels
-?Minimum?2?years’?experience?of?managing?not?less?than?5?chain?stores
-?Previous?working?exposure?in?Asia?/?China?&?familiar?with?Chinese?culture?/?mentality?is?definite?advantage
-?Experience?of?store?opening?is?a?must
-?Fluent?in?English?&?Italian,?Mandarin?speak?is?definite?advantage?but?not?a?must
-?Proficient?in?the?following?dimensions?of?restaurant?functions:?food?planning?and?preparation,?purchasing,?sanitation,?security,?company?policies?and?procedures,?personnel?management,?recordkeeping,?and?preparation?of?reports.
-?Proven?food?and?beverage?management?experience
-?Working?knowledge?of?various?computer?programs?(MS?Office,?restaurant?mgt?software,?POS)
-?Ability?to?spot?and?resolve?problems?efficiently
-?Communication?and?leadership?skills
-?Strong?service?attitude.
-?Up?to?date?with?food?and?beverages?trends?and?best?practices
-?Ability?to?manage?personnel?and?meet?financial?targets