MaMain?Responsibility：
????主要職責(zé)：
????
Act?as?key??point-of-contact?for?IT?Services?to?the?specific?plants?and?provide??infrastructure?support?which?includes:
Deployment?and??maintenance?of?email?systems?including?MS-Outlook,?Mobilieiron
Supporting?users??with?assigned?Corporate?laptops?and?desktops?running?Windows?platform
Supporting?users??with?assigned?Corporate?mobile?devices?including?iOS?phones?and/or?tablets
Supporting?Virtual??Desktops?Infrastructure?using?Citrix
Supporting??peripheral?devices?–?office?printers,?barcode?scanners,?barcode?printers,?etc.
Managing??inventory?of?company-assigned?hardware?devices?including?tracking?movement?from??one?assignee?to?another.
Assist?in?deployment?and?support?of?the?corporate?infrastructure??stated?above?in?all?Greif?plants?in?Asia
Assist?in?support?of?corporate?infrastructure?servers?such?as??email,?calendaring,?web,?smartphones,?license,?document?management,?etc.??Includes?support?for?business?application??servers?
Work?with?management?and?other?IT?/plant?management?to?implement?that??security?monitoring?systems?of?the?plants
Document?FAQ's?and?IT?information?for?both?IT?staff?as?well?as??user?community
Support?escalations?from?the?Global?Service?Desk?for?appropriate?issues??and?service?requests
Roll-out?of?hardware,?software?and?other?related?IT?equipment/services.
Enforce?that?all?hardware?and?software?follow?Greif?standards,??such?as?register,?assignment,?transfer,?safekeeping,?maintaining,?disposal,??filing?etc.
Enforce?proper?usage?policy?of?company-assigned?devices.
Coordinate?with?ERP?Support?Team?for?ERP?issues
Provide?sufficient?support?to?end?users?and?adhere?to?APAC??Helpdesk?policy?and?ensure?the?timely?feedback?and?solutions?to?end?users.
Other?tasks?and?responsibilities?as?assigned?by?supervisor/line??manager.
????????????????????????????????????????????????????????????????????????????
????????
????Requirement：
????任職要求：
????
Education?Requirements:?B.S.?in?Computer?Science?(preferred)?or??Information?Technology
(preferred)?
Minimum?of?2?years?working?experience?in?Windows?desktop?and??MS-Office.
Demonstrated?strong?ability?to?multitask?and?prioritize?with??department?and?corporate?goals?in?mind
Demonstrated?strong?ability?to?think?fast?and?provide?turnaround??to?an?existing?issue?so?that?operations?can?continue.
Work?with?minimal?supervision?and?can?multitask?by?juggling?priorities??set?up?by?management
Strong?inter-personal?and?communication?skills,?team?player?able??to?work?with?different?multinational?teams?in?the?Greif?IT?Services??organization.
????????????????????????????????l??Have?excellent?command?of?written?and??oral?Chinese?and?English.??in?Responsibility：
主要職責(zé)：
Act?as?key??point-of-contact?for?IT?Services?to?the?specific?plants?and?provide??infrastructure?support?which?includes:
Deployment?and??maintenance?of?email?systems?including?MS-Outlook,?Mobilieiron
Supporting?users??with?assigned?Corporate?laptops?and?desktops?running?Windows?platform
Supporting?users??with?assigned?Corporate?mobile?devices?including?iOS?phones?and/or?tablets
Supporting?Virtual??Desktops?Infrastructure?using?Citrix
Supporting??peripheral?devices?–?office?printers,?barcode?scanners,?barcode?printers,?etc.
Managing??inventory?of?company-assigned?hardware?devices?including?tracking?movement?from??one?assignee?to?another.
Assist?in?deployment?and?support?of?the?corporate?infrastructure??stated?above?in?all?Greif?plants?in?Asia
Assist?in?support?of?corporate?infrastructure?servers?such?as??email,?calendaring,?web,?smartphones,?license,?document?management,?etc.??Includes?support?for?business?application??servers?
Work?with?management?and?other?IT?/plant?management?to?implement?that??security?monitoring?systems?of?the?plants
Document?FAQ's?and?IT?information?for?both?IT?staff?as?well?as??user?community
Support?escalations?from?the?Global?Service?Desk?for?appropriate?issues??and?service?requests
Roll-out?of?hardware,?software?and?other?related?IT?equipment/services.
Enforce?that?all?hardware?and?software?follow?Greif?standards,??such?as?register,?assignment,?transfer,?safekeeping,?maintaining,?disposal,??filing?etc.
Enforce?proper?usage?policy?of?company-assigned?devices.
Coordinate?with?ERP?Support?Team?for?ERP?issues
Provide?sufficient?support?to?end?users?and?adhere?to?APAC??Helpdesk?policy?and?ensure?the?timely?feedback?and?solutions?to?end?users.
Other?tasks?and?responsibilities?as?assigned?by?supervisor/line??manager.
Requirement：
任職要求：
Education?Requirements:?B.S.?in?Computer?Science?(preferred)?or??Information?Technology
(preferred)?
Minimum?of?2?years?working?experience?in?Windows?desktop?and??MS-Office.
Demonstrated?strong?ability?to?multitask?and?prioritize?with??department?and?corporate?goals?in?mind
Demonstrated?strong?ability?to?think?fast?and?provide?turnaround??to?an?existing?issue?so?that?operations?can?continue.
Work?with?minimal?supervision?and?can?multitask?by?juggling?priorities??set?up?by?management
Strong?inter-personal?and?communication?skills,?team?player?able??to?work?with?different?multinational?teams?in?the?Greif?IT?Services??organization.
????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
l??Have?excellent?command?of?written?and??oral?Chinese?and?English.