Accept?and?handle?all?intermodal?rail?bookings?from?A?to?Z
Ensure?system?entries?are?accurate?and?completed?on?time
Deliver?the?highest?level?of?customer?experience?with?focus?on?service?and?retention
Implement?and?follow?up?various?SOP?and?KPI?at?all?times
Liaise?with?rail?agents?and?monitor?key?milestones
Partner?sales?team?to?follow?up?on?leads?for?rail?related?business?and?participate?in?customer?visits
?Be?ready?to?take?up?any?new?challenges?the?superior?assign?for?the?product?and?business?development
To?be?considered,?you?should?have?minimum?2?years?of?freight?forwarding?experience,?and?ideally?some?sales?or?intermodal?exposure.?You?are?customer-oriented?and?calm?in?the?face?of?challenges.?You?also?have?excellent?communication?skills,?especially?in?engaging?telephone?conversations.???
Comprehensive?English?skills?is?required?especially?on?writing?and?reading.