Job?Responsibilities
??Act?as?Customer?Service?Representative?to?support?Client?Engagement?Team?(Sales?Team)
Perform?sales?coordination?activities?on?daily?logistics.?
Conduct?sales?administration?related?Reports,?forecast?entry?etc.
Align?with?Internal?Teams?and?provide?timely?logistics?support??
Conduct?analysis?of?backlog,?demand,?supply,?inventory
Customer?Relationship?Management?–?Account?profile?
Order?Management?i.e.?Sample,?Order?entry,?Backlog?confirmation/Reschedule,?Shipment?expedite/notification,?RMA?
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????????????????Competencies?
??Time?Management?–?Systematically?monitor?and?scheduling?timelines?from?start?to?end.?
Communication?–?Clear?and?speed?expression?among?Clients,?Factories,?Logistic?and?Client?Engagement?Managers?etc.?
????Qualification?and?Experience
??College?graduate?
Minimum?5?years’?experience?in?Senior?Customer?Service?position?(inclusive?3?years?in?the?field?of?electronic?industry?is?preferred)
Excellent?written?and?spoken?in?English?and?Chinese
Familiar?with?MS.?Office?i.e.?Word,?Excel,?Outlook,?PowerPoint
Chinese?Word?Processing