Minimum?of?2?-?4?years’??experience?in?customer?service,??administrative?assistant?or?appropriate?manufacturing?role.??Must?be?familiar?with?working?in?a??manufacturing?environment.??Must?be??computer?literate?in?Microsoft?Word?and?Excel.??Experience?with?QAD?operating?system?is?a?plus.?Have?good?understanding?of?APQP,?PPAP?including?FMEA?,Control?Plans,?PSW??,?ect.
????工作經(jīng)驗:??????????????????至少2-4年客戶服務(wù)、行政管理或相關(guān)制造行業(yè)經(jīng)驗。必須熟悉制造工廠工作環(huán)境,必須熟練使用電腦如?Microsoft?Word,和Excel,有QAD系統(tǒng)使用經(jīng)驗尤佳.?十分了解APQP,PPAP?以及FEMA,CP,PSW?等。
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????Principal?Area??of????????????????Process?customer?orders?from??receipt?to?completion?working?with?the?customer?and?the?manufacturing?plants?to?assure?timely?delivery?of?product.
????Responsibility:
????主要職責:???????????????????????????處理客戶訂單,確保貨物的及時出運。
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????Specific??Duties:?
????具體職責:
????·??????????Input?customer?orders?and??changes?into?order?entry?system?while?maintaining?order?board.
????·??????????在系統(tǒng)中輸入客戶訂單和變化并維護訂單界面
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????·??????????Making?sales??contract?and?acknowledge??receipt?of?orders?to?customers.
????·??????????制作銷售合同并收到客戶訂單的確認
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????·??????????Update?forecasts?in?QAD?when?required.
????·??????????在需要的時候在QAD系統(tǒng)更新預(yù)測
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????·??????????Assist?to?set?up?safety?stock??levels..
????·??????????協(xié)助制定安全庫存水平
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????·??????????Act?as?“l(fā)iaison”?between??plant?personnel?and?the?customer.
????·??????????在工廠人員客戶之間扮演“聯(lián)絡(luò)員”的角色
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????·??????????Expedite?deliveries?for??customer?inquiries?and?past?due.
????·??????????根據(jù)客戶的詢問來加速貨物的運送
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????·??????????Assist?replacement??customers?and?distributors?with?pricing,?delivery?and?method?of?shipment.
????·??????????在價格,貨物出運方法協(xié)助客戶和分銷商
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????·??????????Send?invoicing.
????·??????????寄送發(fā)票
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????·??????????AR?collecting,??assist?in?setting?up?credit?limits
????·??????????應(yīng)收帳款的催繳,?協(xié)助制定信用額度。
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????·??????????Authorize?customer??returns?and?follow-up?with?plant?personnel.?Issue?credits?upon?receipt?of??customer?returns.
????·??????????批準客戶的退貨并與工廠人員進行協(xié)調(diào)。在收到客戶的退貨后放出額度。
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????·??????????Work?with?outside?packager?to?ensure?timely??shipment?for?aftermarket?accounts.
????·??????????協(xié)助外倉人員確保貨物的及時出運
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????·??????????Assist?with?physical?inventory?at?outside??warehouse.
????·??????????協(xié)助外倉人員的盤點
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????·??????????File?purchase?orders,?contracts,?quotes,??correspondence?to?support?Quality?record?retention.
????·??????????將采購訂單、合同、報價和?信件歸檔,以支持質(zhì)量記錄體系
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????·??????????Providing?shipping??documents?to?customer?in?time
????·??????????及時提供清關(guān)文件給客戶
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????·??????????Sales?reports?as??required
????·??????????制作相關(guān)銷售報表