Account?Management?
????●?????????????Establish,??maintain?and?develop?Customer?relationships?
????●?????????????Execute?business??plans?in?the?assigned?area
????●?????????????Monitor?market??developments?and?search?for?new?business?possibilities
????●?????????????Assist?customers??with?product?questions?and?resources?–?provide?product?&?application?recommendations
????●?????????????Ensure/provide??proactive?communication?&?network?internally?on?service,?complaints?or??other?important?insight?gained?during?allocated?customer?contacts
????●?????????????First?point?of??contact?for?stakeholders?in?customer?for?day?to?day?commercial?issues?and??supply?issues
????●?????????????Co-operate?with??CSR’s,?Marketing?and?technical?resources?to?exploit?identified?sales??opportunities?by?“selling”?customers?effective?solutions?for?developing?their??businesses?
????●?????????????Sell?and??negotiate?contracts?and?supply?agreements,?value?added?services
????●?????????????Negotiate??commercial?complaints?as?necessary
????●?????????????Responsible?for??ongoing?Customer?AR,?within?defined?guidelines?–?monitor?Receivables?and?take??preventative?and/or?corrective?action?as?necessary?–?collaborate?with?Finance
????●?????????????Provide?basic??technical?support?to?customers?(product?catalog?questions,?basic?technical??knowledge,?etc.).
????●?????????????Quarterly??inter-company?business?reviews?and?monthly?reporting
????●?????????????Complete?other??tasks?assigned?by?supervisor.
????
????VOC?for?Key?Customers
????●?????????????Understand?the??needs?of?the?customers
????●?????????????Identify?medium/long??term?trends?that?Customers?will?focus?on/investments?that?Customer?is??planning/implementing?–?and?impact?on?LPM?business?
????●?????????????Communicate?to??key?decision?makers?in?the?customer’s?organization?on?LPM?product?strategy?and??strengths.
????●?????????????Network?within?company??to?communicate?customers?strategies,?new?developments,?plans,?issues
WHAT?WE?WILL?BE??LOOKING?FOR?IN?YOU:
????●?????????????Bachelor?degree,??+?3?years?sales?management??experience.?Related?industry?background?will?be?preferred
????●?????????????Industry,??End-user?&?Market?Knowledge
????●?????????????Forecast?Sales??and?meet?Goals
????●?????????????Sales??Negotiations?Skill
????●?????????????Optimize?Customer??relationships
????●?????????????Trouble?Shooting,??Root?Cause?Analysis?&?Quality?Systems
????●?????????????Analytical??Capabilities
????●?????????????Good??command?of?English