職責(zé)描述?Job?Description:
1.?Help?the?clients?solve?their?issues?about?our?system?(SCM,?CPM,?Checklink)
幫助客戶解決我們系統(tǒng)的問題(SCM,CPM和Checklink)
2.?Answer?the?clients’questions?about?our?system?(SCM,?CPM,?Checklink)
回答客戶關(guān)于系統(tǒng)的使用問題(SCM,CPM和Checklink)
3.?Analysis?the?reason?of?the?system?issues?raised?by?the?clients,?if?cannot?solve?the?issue,?collect?the?data?and?screenshot?,?escalate?the?issues?to?higher?level?support?or?development?Team.
分析客戶提出的系統(tǒng)問題的原因,如果自己不能獨(dú)立解決,收集相關(guān)信息如操作步驟,相關(guān)系統(tǒng)后臺(tái)數(shù)據(jù)和屏幕的截屏,然后將問題提交到更高級(jí)別的技術(shù)支持和開發(fā)團(tuán)隊(duì)。
4.?Fix?the?system?bug?and?report?the?bug?and?solution?to?development?team.
修復(fù)系統(tǒng)的Bug或者將Bug和解決方案提交給開發(fā)團(tuán)隊(duì)。
5.?Doing?system?upgrade?for?clients?if?required.
幫助客戶升級(jí)系統(tǒng)
6.?Install?our?system?on?the?cloud?servers?or?the?servers?located?at?the?clients?place.
在云服務(wù)器上或者客戶本地服務(wù)器上安裝我們的系統(tǒng)。
7.?Optimize?the?Oracle?or?SQL?Server?Store?procedures?used?by?our?system?if?required.
優(yōu)化我們系統(tǒng)所使用的Oracle或者SQL?Server數(shù)據(jù)庫的存儲(chǔ)過程
8.?Change?MS?SQL?Server?report?service?reports?format?as?required?by?the?clients
按客戶要求修改MS?SQL?Server報(bào)表服務(wù)中報(bào)表的格式
任職要求?Requirements:
1.?Have?the?working?experiences?as?Oracle?DBA?or?have?the?experiences?on?developing?Oracle?Store?Procedures?by?PL/SQL?at?least?for?2?years.
有2年以上Oracle數(shù)據(jù)庫管理員的經(jīng)驗(yàn)或者開發(fā)Oracle?存儲(chǔ)過程的經(jīng)驗(yàn)
2.?Familiar?with?MS?SQL?server
熟悉或者了解微軟的SQL?Server數(shù)據(jù)庫
3.?Better?have?the?experiences?on?developing?reports?by?MS?SQL?server?report?service.
***具有開發(fā)SQL?Server?報(bào)表服務(wù)器報(bào)表的經(jīng)驗(yàn)
4.?Better?have?the?experiences?of?the?website?development?base?on?.net?framework.
***具有基于.net?framework?開發(fā)網(wǎng)站的經(jīng)驗(yàn)
5.?Good?communication?on?vocal?and?writing.
好的溝通技巧,
6.?Good?in?English,?at?least?have?no?problem?of?reading?and?writing.
具有一定的英文水平,至少讀寫聽沒有問題,可以進(jìn)行基本的溝通。