Based?in?Shanghai,?China,?the?successful?candidate?will?act?as?the?primary?interface?between?the?customer?and?the?company?for?managing?storage/computer?systemdesign?programs?to?achieve?planned?revenue?and?profits.?Have?decision-making?authority?and?autonomy?to?deliver?on?goals?of?team.?This?is?a?role?requiring?technical?background?and?product?development?and/or?manufacture?process?experience.DutiesRresponsible?for?the?direction?and?management?of?a?program?so?that?the?agreed?business?benefits?are?realized?from?undertaking?it.?Participates?in?all?aspects?of?program?executions.?Performs?tasks?such?as,?but?not?limited?to,?the?following:Works?as?a?member?of?and?leads?cross-functional?teams?and?maybe?multi-functional?work?group?or?project?team?consisting?of?one?or?more?support?staff?and/or?tech/professional?staff.Responsible?for?day-to-day?activities?of?customer?accounts?to?ensure?that?product?deliveries?are?on?time?and?that?projects/programs?are?on?schedule.?Projects/programs?include:?MRP?volumes?and?commitments,?new?product?development?support,?manufacturing?readiness?reviews?and?contract?execution.?Coordinates?and?hosts?regular?(as?needed)?program?tracking?meetings?with?the?customer?and?internal?account?team?members?to?ensure?ongoing?communication?and?up-to-date?progress/status?reporting?occurs.?Develops?plans?to?meet?commitments?and?schedules?for?customers.?Develops?action?plans?to?correct?out-of-plan?conditions.?Manages?customer?account?profitability.?Provides?forecasting?and?planning?and?monitoring?of?efficiency?and?execution?of?account?strategies.?Participates?heavily?in?the?pricing/bid?preparation?process?and?contract?development?and?management.?Works?with?cost?engineering,?finance?and?SCM?staff?to?coordinate?efforts?to?analyze?costs?and?price?variances.?Monitors?the?impact?on?inventory?of?order?changes?and?establishes?procedures?and?charges?to?the?customers.?Communicates?frequently?with?customers?to?help?ensure?satisfaction?with?the?company?and?the?products.?Solicits?performance?feedback?and?communicates?information?to?internal?teams?and?departments.?Prepares,?distributes?and?analyzes?customer?surveys?and?self-assessments.Provides?performance?reporting?and?analysis?for?monthly?Operations?Reviews?and?quarterly?Customer?Performance?Reviews.?Additional?description?of?program?management:Receives?and?resolves?customer?issues?and?complaints.?Acts?as?a?customer?advocate?to?drive?prioritization?of?projects?and?responses?to?problems/issues.?Supports?account?planning,?strategy?development?and?sales.?Works?with?sales,?business?development,?finance?and?customer?to?understand?the?customer’s?needs?and?develop?proposals?to?meet?those?needs?and?achieve?company?objectives.Participates?in?contract?negotiations?and?helps?develop?long-term?agreements?on?processes,?charges,?etc.?Collects?information?pertaining?to?inventory,?revenue?forecasting,?expenses,?financial?profitability?and?customer?satisfaction.?Analyzes?performance?relative?to?targets.?Develops?and?implements?plans?to?address?problem?areas.Accountable?for?quality?of?work?delivered?by?external?suppliers?as?applicable.?Interfaces?with?senior?managers?on?issues?related?to?the?area?of?expertise.?Interacts?with?and?influences?management?and/or?customers?on?significant?issues.?Person?BackgroundCandidates?should?have?8+?years?relevant?experience.?Must?be?able?to?read/write?in?English?and?with?good?spoken?English.?Candidates?should?have?the?following?qualifications?and?experience:University?degree?in?Engineering?or?equivalent?combination?of?education?and?experience.In-depth?knowledge?of?the?manufacturing?process,?schedules?and?scheduling?requirements,?and?SCM.In-depth?knowledge?of?the?business?issues?associated?with?manufacturing?PCBs.In-depth?knowledge?of?product?pricing,?contracts?and?contract?negotiations.Very?strong?customer?contact,?negotiation?and?problem?resolution?skills.Excellent?presentation,?database?management?and?computer?skills.Ability?to?manage?multiple,?detailed?projects?to?a?successful?end?while?working?under?tight?time?deadlines.Ability?to?effectively?communicate?with?a?wide?variety?of?internal?and?external?customers.Ability?to?effectively?lead?and?motivate?a?diverse?group?of?employees?to?achieve?high?production?within?tight?time?deadlines.Understands?that?erroneous?decisions?or?failure?to?achieve?goals?results?in?additional?costs?and?serious?delays?in?overall?schedules?of?a?site?and/or?regional?function.Additional?qualifications?desired:Good?fundamentals?in?Electrical/Electronics?systemsHands-on?development?experience?in?electronics?products?or?systems.?Working?experience?in?multi-national?corporations.Working?experience?in?R&D?or?product?development?organizationsAdditional?management?skills?are?strongly?desired.?This?includes:In-depth?knowledge?of?professional?standards?and?precedents?in?area?of?specialty.?Works?on?complex?problems?where?analysis?of?situations?or?data?requires?and?in-depth?evaluation?of?various?factors.?Influences?others?outside?of?team?to?ensure?goals?are?met,?and?resolves?conflicts?in?an?effective?manner.?Seeks?out?new?avenues?for?building?internal?and?external?relationships;?maintains?contacts?with?existing?relationships.?Personal?AttributesCommunications?-?clear,?concise,?both?written?and?spoken.?Comfortable?with?technical?report?writing.Candidate?must?possess?strong?customer?communication?skills.Details?orientated.?Personal?interest?to?drive?issues?to?root?cause,?logical?problem?solving.?Task?independence.?Ability?to?aggressively?drive?tasks?independently?and?to?seek?out?information?internally,?externally.?Team?orientated.?Work?well?within?a?team?and/or?lead?some?team?members.