職位描述
?●??????Accountable?for?interaction?design?and?user?testing?throughout?the?development?of?products?and?services?selected?by?the?Head?of?User?Experience
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?●??????Articulate?UX?priorities?according?to?impact?and?business?priorities;?Support?the?implementation?of?best?practice?UX??methodologies,?collaborating?closely?with?Commercial,?Product?Development?and?Learning?Technologies?leadership?to?agree?pragmatic?and?effective?approaches?and?solutions
?●??????Maintain?and?share?a?detailed?knowledge?of?the?end?user?across?all?segments?and?in?all?key?global?markets,?consulting?closely?with?Commercial?teams
?●??????Implement?best?practice?User?Experience?and?Agile?principles?across?the?lifecycle?of?product?development?and?delivery
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?●??????Work?closely?with?Technology?colleagues?to?incorporate?analytics?from?use?of?live?products?and?services?into?the?UX?process
?職位要求：
?●??????Degree-level?qualification(s)?or?equivalent?experience,?in?Human?Computer?Interaction?or?a?related?discipline.
?●??????More?than?5?years’?experience?in?facilitating?usability?tests,?in-depth?interviews,?focus?groups,?and/or?design?workshops?with?significant?and?demonstrable?responsibility?progression?during?this?time
?●??????A?minimum?of?five?(5)?years?of?directly?related?work?experience?in?collecting?user?data?for?online?interfaces?in?a?consumer?facing?or?enterprise?organization.?with?user?experience?research?methodologies?such?as?card?sorting,?usability?testing,?ethnographic?research,?customer?interviews,?journey?mapping,?task?analysis,?surveys?and?focus?groups.
?●??????Consults?with?designers,?product?managers,?developers,?and?other?team?members?to?design,?script,?conduct?and?report?user?research?that?delivers?appropriate?and?timely?insights?to?the?product?design?process
?●??????Knowledge?of?human?factors?and?usability?considerations,?including?ADA?compliance/guidelines
?●??????Ability?to?apply?selected?research?methods?Understanding?of?specialized?UX?skill?sets?(e.g.,?experience?with?strategy,??interaction?and?visual?design,?content?strategy,?front-end?UI?development)
?●??????Knowledge?of?latest?trends?and?UI?conventions?in?the?digital?space
?●??????Strong?understanding?of?the?usability?differences?between?pervasive?devices?and?platforms?(e.g.,?smart?devices,?phone,?tablet,?desktop,?Android?and?IOS)
?●??????Strong?organization,?facilitation,?collaboration?and?problem-solving?skills
?●??????Core?critical?thinking?skills,?including?observation,?interpretation,?analysis,?inference,?evaluation,?and?explanation
?●??????Proficiency?with?Adobe?Creative?Suite,?Axure.
?●??????Fluency?/?Proficiency?in?both?English?and?Mandarin?is?required.
?●??????Additional?fluency?in?at?least?one?European?or?Asian?language?is?desirable.
?●??????Occasional?international?travel?is?required.
?●??????Ability?to?work?flexible?hours?to?meet?with?users?in?different?time?zones.