1.?Customer?Communication?–?Be?the?key?point?of?contact?for?customer?SQE?/?Purchasing?staff?with?regards?to?quality?matters.??Build?good?relationships?with?customer?contacts.2.?Customer?Complaints?–?Ensure?that?customer?complaints?are?reported?and?taken?actions?in?a?timely?manner.??Lead?8D?activity?to?ensure?good?root?cause?analysis?and?effective?corrective?/?preventive?actions.??Carry?out?verification?of?effectiveness?of?actions?taken3.?Customer?Requirements?-?Understand?all?customer?requirements?including?product?acceptance?standards.??Ensure?that?these?a?properly?documented?and?included?in?NPI?and?Production?plans4.?Customer??audit??--?Lead?customer??process?audit?and?visit,?join?system/EHS?audit?to?fully?understand?customer's?requirement5.??Internal?Communication?-?Ensure?effective?communications?with?both?Operations?and?Sales?staff?of?customer?complaints,?corrective?actions,?project?database,?include?internal?DPPM,?customer?feedback?or?other?specific?instructions6.??NPI?–?Participate?in?Design?/Gate?reviews?ensuring?that?customer?quality?requirements?are?captured?in?the?NPI?plan?and?are?properly?translated?into?manufacturing?requirements.7.??Process?Control?–?Participate?in?development?of?FMEAs?and?Process?Control?plans?to?ensure?robust?process?controls?are?implemented?to?ensure?customer?requirements?are?met.8.?Containment?Support?–?Where?necessary?organize?and?lead?onsite?sorting?/?inspection?of?defective?product?at?customers’?site.??Plan?and?execute?sorting?activity?to?maximize?efficiency?in?support?of?customer?build?plans?and?minimize?cost?to?factory9.??Work?with?NPD&Purchase?to?support??developing?supplier?in?NPI?Stage.?Support?SQE?to?solve?supplier?issue?in?daily?basis.10.?Carry?out?internal?process?audit?to?make?sure?process?met?customer’s?requirement.11.?Provide?necessary?training?and?guidance?for?all?QCs.12.?Maintain?and?improve?quality?system,?environment?system13.?other?duties?required?by?supervisor?or?manager14.?other?duties?required?by?managerEducation?and?Training:University?degree?or?aboveExperience?and?Skill:1.?At?least?3?years?experiences?in?quality?management2.?Good?knowledge?of?ISO9001?&?ISO14001?&TS?16949?and?Rohs,?EHS?requirements?etc.3.?Familiar?with?quality?and?analysis?tools?such?as?FMEA,?SPC,?DOE,?8D,?control?plan?and?etc.Personality?and?Competency:1.?Excellent?oral?&?written?communication.?Must?be?able?to?communicate?effectively?at?different?levels?of?the?organization?and?with?customers.2.?Works?under?minimal?supervision?in?choosing?methods?for?accomplishing?objectives.?Applies?advanced?and?comprehensive?knowledge?of?Quality?concepts.3.?Excellent?problem?solving?skills.4.?Working?knowledge?of?Statistical?Process?Control.5.?Results?oriented?attitude,?achieve?through?team?concept?skills/activities