工作地點：惠陽秋長
Job?Responsibilities:（主要工作職責）
Reporting?to?Quality?Manager,?you?will?handle?customer?issue.?You?will?diagnose?quality?problems?and?analyze?defect?causes?in?order?to?provide?suggestions?and?technical?solutions?for?improvement.?You?will?also?prepare?inspection?criteria?and?product?specifications?to?suppliers?and?inspection?agencies.?Last?but?not?least,?you?will?review?testing,?inspection?and?factory?audit?reports.
向質量經(jīng)理匯報，負責處理客戶問題。診斷質量問題和分析缺陷的原因，以提供建議和技術解決方案的改進。準備檢驗標準和產(chǎn)品規(guī)格給供應商和檢測機構。並負責檢討產(chǎn)品測試報告，檢驗報告和工廠審查報告。
Daily?activities:（日常工作）
-Handle?customer?complaint?&?customer?returns,?follow?up?customer?special?requirement.
負責處理客戶投訴、退貨，跟進客戶特殊要求
-Focus?on?the?failure?analysis?and?prepare?8D?report,?follow?up?corrective?actions?and?verify?CA?effectiveness.
聚焦失效分析及8D報告的撰寫,跟進改善行動并驗證行動有效性
-Communicate?with?the?sales?team?and?customers?and?keep?good?relationship?with?the?customer
同銷售代表及客戶有效溝通，維持良好的關系
-Update?the?weekly/monthly?highlight?for?customer?issue?closure.?Issue?QC?report?for?top?3?failure?modes,?define?root?cause?&?corrective?action?with?PE/Mfg?to?improve?the?manufacturing?process.
更新周、月報，關閉客戶投訴問題.?發(fā)放前三位的QC報表，找出根因，和工程部、生產(chǎn)部一起制定改善行動，優(yōu)化制程
-Handle?special?verification?test,?perform?failure?analysis?for?qualification?failure.?Issue?Weibull?plots?for?reliability?test?result.
處理特別的產(chǎn)品驗證性測試，進行失效分析，發(fā)布可靠性分析結果
-Review?and?sign?TA/ECN/SOP/Test?software/Rework?flow?chart
檢討及簽署臨時授權、工程變更、作業(yè)標準、測試程序及重工流程等需要QA監(jiān)控的相關文件
Requirements?(knowledge?&?Skills)?（任職要求：知識和技能）
-University?&?8?years?of?electronic?experience，at?least?5years?QA?experience.
大專以上學歷，8年以上電子行業(yè)工作經(jīng)驗，至少5年QA工作經(jīng)驗
-Familiar?with?Ford-8D?&?5?Why?/IEC?/IPC/Safety?Certificated?standard?/TS16949?(MSA,?SPC,?FMEA,?APQP、PPAP)
-能利用5Why法找到失效根因并撰寫8D報告，熟悉IEC、IPC行業(yè)標準，熟悉保險絲安規(guī)，熟悉ISO體系，了解品質五大手冊（APQP/FMEA/MSA/PPAP/SPC）
-Proficient?in?Quality?control?plan?and?familiar?with?DOE
根據(jù)產(chǎn)品特性制定品質控制計劃，精通DOE實驗設計
-Superior?practical?problem?solving?technique?and?strong?technical?background
很強的問題解決能力及電子工程技術專業(yè)背景
-Fluently?written?and?spoken?English?and?Japanese
英文書寫和口語
-Strong?written?and?verbal?communication?skills
良好的書面和口頭溝通能力，很好的邏輯思維能力
