工作職責(zé)：管理學(xué)員的課程表及課程進(jìn)度與老師，家長(zhǎng)以及學(xué)員保持密切的溝通，追蹤教學(xué)質(zhì)量，保障教學(xué)結(jié)果，與所有的家長(zhǎng)保持良好的關(guān)系達(dá)成續(xù)費(fèi)及推薦，達(dá)到客戶滿意度指標(biāo)處理來(lái)自家長(zhǎng)的意見(jiàn)及投訴其他根據(jù)公司需要所授予的職責(zé)和責(zé)任任職資格：愛(ài)孩子，并關(guān)注他們的成長(zhǎng)本科及以上學(xué)歷，師范類或英語(yǔ)專業(yè)優(yōu)先有出色的自我學(xué)習(xí)能力有開(kāi)放的心態(tài)，具備優(yōu)秀的溝通能力有團(tuán)隊(duì)合作精神關(guān)注細(xì)節(jié)有計(jì)劃組織及靈活應(yīng)變的能力有服務(wù)意識(shí)有良好的情緒管理能力英語(yǔ)聽(tīng)說(shuō)讀寫流利熟悉使用微軟辦公軟件能夠接受周末上班，周中休息的工作（周一到周五中休息兩天）Synopsis:?The?Progress?Advisor?is?responsible?for?the?implementation?of?Course?Management?Procedure,?communication?among?teachers,?parents?and?students,?and?driving?customer?retention,?referral?and?recommendation.The?role:?The?Progress?Advisor?is?a?key?role?among?students,?parents,?and?teachers;?you?work?as?a?coordinator,?a?supporter.?You?always?accompany?the?students,?orientate?theirs?growth?step?by?step.??????????????????????????????????????????????You?will:?Manage??????courses'?schedule?and?progress?Communicate??????among?course?teachers,?parents?and?kids?to?track?the?teaching?quality?and??????study?results,?keep?solid?relationship?with?all?customers,?achieve?renewal??????targetAchieve?the??????targets?of?retention,?referral?and?customer?satisfactionHandle?the??????complaints?and?suggestions?Other?duties??????and?responsibilities?assigned?by?company?when?neededYou?have/are:?Love?children??????and?care?about?their?growthBachelor??????degree?or?above,?Education?or?English?majors?are?preferredExcellent??????self-learning?abilityOpen?minded,??????willing?to?communicate?with?people,?good?communication?skillGood?team??????playerFocus?on??????detailsGood?planning??????and?organizing?ability,?work?flexible?and?able?to?deal?with?uncertaintiesGood?service??????senseGood?at??????emotion?managementFluent?in?both??????oral?and?written?English.Skilled?in??????Microsoft?Office?(Word,?Excel,?PowerPoint,?Outlook)Able?to?work??????on?weekends?(the?off-days?will?be?between?Mon.?to?Fri.)?For?more?detail?job?descriptions?and?other?opportunities?please?contact:?Lili.fengcq@ef.com?and?submit?applications?through?the?mailbox:?Woon.wangcq@ef.com