Title/Grade:?IT?Solution?Lead1.?????????Job?PurposeWork?for?internal?IT?service?to?meet?the?requirement?of?our?rapid?developing?business?and?IT?HW/SW?support?and?maintenance.2.?????????Key?Result?AreasArea?1:?????Arrange?IT?infrastructure?and?applications?to?be?secure,?available?and?expansible,?which?could?meet?the?requirement?of?our?rapid?developing?business.?This?also?helps?to?get?quick?response?ability?to?new?IT?request?and?IT?issue.Area?2:?????Assist?to?IT?manager?in?daily?working,?including?IT?routine?process.Area?3:?????Working?hard?in?new?IT?project,?finish?assigned?tasks?in?time?as?project?planningArea?4:?????IT?Daily?supporting?regarding?SLA.3.?????????Person?Specification:1)????????Skills?????IT?field?Tech?skill?–?focus?on?IT?infrastructure(network,?server?and?security)?????Communication?skill?(both?Chinese?and?English)?????IT?Service2)????????Education?/?Academic?Background?????College?or?above?????Major?in?IT?or?related?subject.3)????????Knowledge?????IT?Infrastructure,?such?as?Microsoft,?Dell,?NetApps,?VMWare,?SCCM,?storage,?various?business?applications,?etc?????IT?service?knowledge,?ITIL.?????IT?security?knowledge?and?comply?with?BPO?security?standard?policy?????Cisco?VoIP?/?VC?knowledge?????Alcatel?PBX?knowledge?????CCNA?knowledge.4)????????Experienceü??BPO?IT?transition/delivery?experienceü??Network?operation?experienceü??IT?support?experienceü??Cisco?VoIP?/?VC?experienceü??Alcatel?PBX?experienceü??Deliver?a?considerable?satisfactory?service?provided?by?IT5)????????Personal?Traitü??Active,?easy-going,?open-minded,?honest,?working?attitudeü??Keep?in?mind?the?aim?to?satisfying?the?need?of?our?clientsü??enrich?the?value?of?BPO?China?Center?and?provide?best?service?to?our?clients6)????????Behaviours?Required?????Good?communication?with?clients?and?colleagues?????Team?spirit?and?knowledge?sharing?????Good?planning?skill?and?time?management?skill?????Service?sense/attitude?作為凱捷的一員,公司為員工提供了機遇與多樣性并存的發(fā)展平臺,讓他們在不同部門、不同業(yè)務、甚至不同地域接受挑戰(zhàn)并且獲得成長;對成功應聘的雇員,公司將提供以下完善福利:-?按國家規(guī)定繳交社會保險和住房公積金-?商業(yè)保險-?高溫津貼-?年終獎金-?10天以上帶薪年假-?完善的入職培訓-?豐富多彩的員工活動-?五天工作制有意者請直接在本站投遞簡歷,或把簡歷投遞到695474006@qq.com上班地址:佛山南海桂城南平西路夏西商務區(qū)凱捷大廈