1.?Manage?the?return?operation??Monitor?daily?operation;?arrange?appropriate?resource?to?fulfill?the?task.??Lead?the?team?to?complete?daily?operation?within?the?aligned?lead?time??Cooperate?with?inventory?team?to?improve?cycle?count?and?stock?taking?then?reach?inventory?management?KPI??Establish?KPI?metrics?and?periodically?review?with?the?team?to?drive?for?continuous?improvement.??Review?&?refine?warehousing?SOP?yearly.2.?Responsible?for?daily?housekeeping?and?safety??Supervise?subordinates?to?keep?good?5S?in?warehouse??Protect?goods?from?shrinkage?or?damage?due?to?improper?operations.??Make?sure?a?safe?warehouse?operation?&?security?service??Comply?with?Customs?/?corporate?requirement3.?Documentation??Record?the?information?of?operation?and?keep?the?documentation.??Keep?the?SOP?update?on?time.??Record?and?statistics?the?worker’s?vacation?application?file4.?Manpower?arrangement??Arrange?reasonable?manpower?for?every?shift?based?on?return?schedule?&?volume?and?other?operation?activity.??Manage?and?motivate?DC?operators?to?continuously?improve?team?productivity?and?efficiency.??Ensure?every?DC?operators?is?well?trained?in?SOP?&?WMS?system?and?update?the?change.5.?Report??Generate?monthly?KPI?to?track?performance?of?warehouse?operation??Analyze?reasons?behind?performance?failure?and?implement?continuous?improvement.??Collect?the?KPI?data?to?make?the?bonus?report?timely.6.?Communication??Maintain?good?working?relationship?with?other?team?in?DC?like?labeling,?team,?reserve?team,?transportation?team.??Keep?work?close?with?online?team?to?smooth?the?return?working?flow,?setup?regular?review?meeting?with?online?team.??Communicate?with?all?TP?venders?to?build?up?and?refine?the?SOP?of?return?process,?regular?onsite?check?the?process?with?vender.?PRINCIPLE?OBJECTIVES:1.?Operational?Excellence.?–?Make?and?keep?the?inventory?management?process?efficient?and?clearness?to?satisfy?both?customer?service?requirement?and?internal?control?target.2.?KPI.?–?Improve?operations?process?to?achieve?both?service?and?productivity?KPI?targets?and?analyse?the?KPI?result.3.?Training?and?Development.?–?Ensure?staff?is?well?trained?in?terms?of?SOP,?cycle?count?process?and?sense.4.?Continuous?Improvement.?–?Based?on?KPI?and?benchmarking,?continuously?seek?opportunities?to?improve?customer?service?level,?cycle?count?efficiency?and?effectiveness.1.Skillful?with?Excel?operations2.Having?substantial?experience?in?WMS?and?ERP?system,?experience?in?using?SAP?will?be?an?advantage3.Can?work?under?the?pressure?of?Inventory?Management