Job?Objectives:
工作目標
In?frame?of?the?targets?of?this?function?the?CSC??responsible?for?the?complete?order?processing?and?the?active?support?of?our?customers?and?distribution?partners.
客戶服務中心的職能目標是完成訂單處理、積極支持我們的客戶和合作伙伴
Job??Function:
工作職責
? Timely?order?processing?taking?account?of?customer?desired?dates,?target?inventory?checks,?demand?values?and?delivery?dates
根據(jù)客戶所需的日期，及時處理、目標庫存檢查、需求的價值和交貨日期。
? Order?entry?via?various?mediums?(e.g.?manually,?RDT,?EDoc)
通過各種媒介（如手動，RDT，EDOC）錄入訂單
? Communication?of?delivery?dates?to?the?customer
與客戶溝通交貨日期
? Gather?customer?demand?information?such?as?predisposition?and?their?regular?review
搜集客戶要求的信息，例如客戶的傾向和他們的定期評論
? Customer?and?non-customer?analysis?regarding?competition,?consumer?behaviour?and?product?usage
對客戶以及非客戶關于競爭，消費行為以及產(chǎn)品使用情況進行分析，
? Monitoring?of?the?turnover?within?the?assigned?customer?areas
在指定的客戶地區(qū)監(jiān)測營業(yè)額
? Collection,?documentation,?commendation,?evaluation?and?disclosure?of?market?and?customer?information
收集，歸檔，推薦，評估并且披露市場和客戶信息
? Processing?of?the?incoming?mail?and?independently?handling?of?the?correspondence
處理收到的郵件并且獨立回信。
任職要求：
1：College?and?above
2::?more?than?1?year?customer?service?experience.
3:Good?communication?.
4:?Good?written?English.
5:Good?tem?player.