As?a?Shop?Manager,?your?goal?is?sales?and?customer?satisfaction.?You?will?be?in?charge?of:??作為店長(zhǎng)你的主要任務(wù)是達(dá)成銷售指標(biāo)和增加客戶滿意度.具體來說你的主要職責(zé)：??????Customer?Service?Management:?Monitoring?that?Customer?Services?provided?by?the?section?staff?fits?the?company?standards?(FR,?Zoning,?alterations,?reservations,?transfers,?telephone...).?Collect?valuable?information?from?customer?to?share?with?Line?Commercial?and\or?Product?Manager.???顧客服務(wù)管理：監(jiān)督員工提供的客戶服務(wù)能達(dá)到公司的標(biāo)準(zhǔn)，收集來自客戶的有價(jià)值的信息并反饋給品牌經(jīng)理或產(chǎn)品經(jīng)理。?????Product?Management:?Making?sure?that?the?store?has?in?every?moment?the?right?amount?of?product,?the?right?variety?(item\quality\color)?and?the?right?place?(floor?and?stockroom)?on?the?right?time?(replenishment,?camion,?sales)?to?boost?sales?efficiently.??產(chǎn)品管理：確保店鋪在任何時(shí)候、任何區(qū)域都有足量的產(chǎn)品儲(chǔ)備、品類儲(chǔ)備，以提高銷售的有效性。???Store?Image:?Ensure?that?the?store?image?is?following?the?company?standards?but?is?adapted?as?well?to?the?local?customers'?needs?and?expectations?(visual?merchandising,?control?of?installations,?staff?image?monitoring,?closing?standards...)??形象管理：確保店鋪的形象滿足公司的要求并適應(yīng)當(dāng)?shù)乜蛻舻男枨蠛推谕??Staff?Management:?Support?and?coordinate?Section?managers?in?organizing?store?personnel,?assigning?duties,?training,?motivation,?follow?up,?Holidays,?breaks,?rota,?and?all?documents?related?(for?incoming?and?outgoing?staff),?conflict?solving.??員工管理：協(xié)助部門經(jīng)理進(jìn)行店鋪員工的管理，對(duì)團(tuán)隊(duì)工作進(jìn)行安排，培訓(xùn)員工，激勵(lì)員工，管理員工休假，管理入職/離職員工的相關(guān)資料，解決員工關(guān)系問題。??Budget?Control:?Handle?all?section?resources?in?an?efficient?way,?reaching?the?highest?sales?objectives?with?the?lowest?cost?(hours,?electricity,?materials?(bags,?paper,?stationery,?hangers,?furniture,?TGT,?Cassio,?wastage,?robbery,?tills,?security?procedure...).??預(yù)算控制：有效控制分管部門總體預(yù)算，以最低的成本（工時(shí)，電力，店鋪辦公用品，家具，TGT系統(tǒng)，安防設(shè)備等）達(dá)到最高的銷售目標(biāo)。???REQUIREMENT:?職位要求：???Fluent?in?verbal?and?written?English?is?preferred;?優(yōu)先考慮?-?能流利地進(jìn)行英語(yǔ)口語(yǔ)、書面溝通；??Ability?to?manage?sales?be?sensitive?to?commercial?environment;??具備銷售管理的能力，對(duì)商業(yè)環(huán)境有敏銳的洞察力；???Excellent?team?leadership,?able?to?train,?develops?and?motivates?team?members.?具備杰出的團(tuán)隊(duì)領(lǐng)導(dǎo)力，能培訓(xùn)、發(fā)展和激勵(lì)員工。??A?minimum?of?3?years?managerial?experience?in?Fashion?Retail?or?Retail??至少三年以上的零售管理經(jīng)驗(yàn)，快時(shí)尚行業(yè)經(jīng)驗(yàn)者優(yōu)先考慮??Interest?in?fashion,?tendencies?and?designers?精通服裝產(chǎn)品，流行趨勢(shì)，陳列搭配，具備較強(qiáng)的時(shí)尚敏銳度??College?Degree?and?above?is?preferred??大專及以上相關(guān)學(xué)歷優(yōu)先考慮