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東軟云科技有限公司
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薪資3.5-3.8千元/月
工作性質(zhì): 全職 更新日期: 該職位已過期
專業(yè)要求: 不限 學(xué)歷要求: 本科統(tǒng)招
職稱要求: 不限 性別要求: 不限
年齡要求: 不限 經(jīng)驗(yàn)要求: 不限
工作地區(qū): 大連.高新園區(qū) 戶口要求: 不限
截止日期: 該職位已過期 外語要求: 不限
工資待遇: 3.5-3.8千元/月 招聘人數(shù): 1人
其他福利:
五險(xiǎn)一金 定期體檢 年終獎(jiǎng)金 交通補(bǔ)貼 取暖補(bǔ)貼 補(bǔ)充醫(yī)療保險(xiǎn)
工作職責(zé):
1.培訓(xùn)完成后可以獨(dú)立通過電話、電子郵件和Web方式受理提供License方面的支持服務(wù),包括產(chǎn)品、訂單、授權(quán)等問題解答。
2.按照相應(yīng)的流程要求,定期與客戶溝通更新CASE進(jìn)展;并依據(jù)流程以郵件的形式用英語升級至上一級團(tuán)隊(duì)、并負(fù)責(zé)后續(xù)的跟蹤處理;
3.定期提交相關(guān)月報(bào)給TL;
崗位要求:
1.具備良好的普通話及語言組織、表達(dá)、溝通能力;
2.強(qiáng)烈的客戶服務(wù)意識,和人際交往能力;
3.有客戶經(jīng)驗(yàn)優(yōu)先考慮;
4.具有英文CET?6證書者優(yōu)先考慮;
5.熟練掌握Microsoft?word,?Excel,?outlook?等辦公軟件;
6.做事靈活,工作努力,團(tuán)隊(duì)意識強(qiáng)烈
Neusoft?Cloud?Technology?Co.,?Ltd.?is?a?reputable?BPO?service?provider?and?is?a?subsidiary?of?Neusoft?Group,?which?is?the?largest?IT?solutions?and?services?provider?in?China.Neusoft?Cloud?Technology?primarily?engages?in?business?process?outsourcing.?Utilizing?our?wealth?of?industry?experience?and?leading?information?technology,?we?have?established?a?mature?industry?development?model?and?value?chain.?We?provide?international?and?domestic?customers?with?multi-lingual,?one-stop?BPO?services,?which?cover?various?industries?and?range?from?contact?center,?back?office,?IT,?data?center,?maintenance?and?management,?to?cloud?computing.?We?help?clients?optimize?their?business?processes,?improve?efficiency?and?boost?competitiveness.?Through?service?innovation?and?continuous?improvement?of?our?operations,?we?are?able?to?maintain?long-term?partnerships?and?sustained?mutual?development?with?our?clients.?Neusoft?Cloud?Technology?has?delivery?centers?located?in?Dalian,?Shenyang?and?Chengdu,?supported?by?employees?spread?across?China?and?overseas.?We?are?certified?with?various?international?standards,?such?as?PIPA/P-MARK,?and?our?operations?management?complies?with?a?series?of?international?industry?standards,?such?as?6?Sigma,?COPC,?ITIL,?KT,?etc.?We?have?established?a?mature?BPO?outsourcing?management?system?consisting?of?sales,?consulting,?transition?management,?operations,?quality?assurance?and?support?platform.?Our?clients?come?from?various?industries?and?sectors,?such?as?the?government,?finance,?insurance,?communications,?information?technology,?chemistry,?manufacturing,?service,?retail,?education,?healthcare,?pharmaceutical,?internet,?and?consumer?products.?We?have?strong?relationships?with?numerous?domestic?and?overseas?partners,?many?of?which?are?Fortune?500?companies.?As?a?result,?Neusoft?Cloud?Technology?has?become?a?well?known?and?highly?regarded?BPO?service?provider?across?the?Asia?Pacific?region.
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中文技術(shù)支持 3.5-3.8千元/月
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