Key?Responsibilities:
1.?Performs?order?follow-up?which?includes?order?entry,?acknowledgment?and?monitoring?of?delivery?changes?to?ensure?that?customers’?requirements?are?fulfilled?satisfactorily.
2.?Coordinates?with?SKF?Group?and?related?functional?areas?to?achieve?the?defined?level?of?service-out?reliability?and?customer?satisfaction.
3.?Works?closely?with?customers?and?related?functional?areas?on?delivery?and?payment?arrangement?to?prevent?unnecessary?pile-up?of?stock.
4.?Handles?administrative?complaints?promptly?to?provide?satisfactory?explanation?and?corrective?actions?to?customers.
5.?Assists?in?sales?forecasting?of?backorders?to?facilitate?the?monitoring?of?sales?target?achievement.
6.?Advises?customer?about?shipping?status?and?related?documents?to?ensure?that?customers?are?well?informed?of?the?delivery?status.
7.?Coordinates?with?related?functions?or?importer?assigned?by?customer?to?arrange?delivery?of?physical?goods?and?related?documents?such?as?invoice,?packing?list?etc.?to?customer?on?time?according?to?customer’s?requirement.
8.?Monitor?stock?level?in?general?and?daily?inflow/outflow?of?RLS?according?to?customer?forecast?and?demand.
9.?Manages?inflow?and?outflow?development?and?takes?prompt?actions?to?prevent?continuous?inflow?of?surplus?stock?or?supply?shortage.
Required?skills?and?working?experience:
1.?Degree?in?Logistics/Business?Administration/Mechanical?Engineering?or?other?equivalent?disciplines
2.?More?than?2?years?solid?experience?in?supply?chain?in?a?WOFE?or?JV,?strong?knowledge?in?supply?chain/logistic?management
3.?General?understanding?of?automotive?&?bearing?industry
4.?Proficient?Mandarin?and?English,?computer?literacy?in?MS?Office?&?Lotus?Notes
5.?Experience?in?AS400,?ERP,?MRP?system?is?preferred
6.?Have?strong?interpersonal?&?communication?skills
7.?Have?good?problem?solving?skills?and?analytical?capabilities
8.?Have?ability?to?settle?multitasks?under?pressure
9.?Be?a?self-starter?&?an?excellent?team?worker
10.?Be?open?and?flexible
