JOB?SPECIFICATIONS?1、Ensure?the?service?delivery?onsite?matches?both?the?proposal?and?the?customers’?expectations?確保現(xiàn)場提供的服務(wù)符合報價和客戶的期望；?2、Identify?proactively?improvements?opportunities?at?the?operations?level?and?share?them?with?the?point?of?contact?of?the?customers?積極主動地去提高現(xiàn)場運營操作水平并與客戶溝通分享?3、Intercept?the?incidents?and?define?clear?action?plan?to?solve?them?預(yù)防事故的發(fā)生并且制定詳細(xì)的解決方案?4、Define?and?customize?a?follow-up?system:?KPI?s,?Reports,?Communication?lines,?Information?Process?制定配套的考核系統(tǒng)：如KPI、報告、溝通網(wǎng)絡(luò)以及信息流程?5、Ensure?the?opening?of?new?services/sites?matches?customer?requirements?確保新服務(wù)或者新項目的開張符合客戶的要求?6、Attend?monthly?or?quarterly?meeting?of?customers?if?appropriate;?give?feedback?in?a?timely?and?professional?manner?出席客戶的月度或者季度的會議報告；并及時給出專業(yè)的反饋?7、Review?and?interpret?feedbacks?from?the?customers?to?initiate?appropriate?actions?and?improve?the?existing?offer;?advise?clients?on?how?to?better?achieve?required?results?to?increase?the?customers’?satisfaction?審查和解決來自客戶對現(xiàn)存問題采取的適當(dāng)行動的反饋；向客戶提供更好建議以達(dá)到預(yù)期?8、Support?sites?managers?on?daily?operations:?insure?all?aspects?of?the?day-to-day?management?of?the?sites?are?in?accordance?with?the?Company?standards?協(xié)助現(xiàn)場經(jīng)理進(jìn)行日常的營運工作；確保日常運營管理的各個方面都符合公司的規(guī)章制度?9、Standardize?operations?on?all?the?sites?確保所有項目點的運營都標(biāo)準(zhǔn)化?10、Be?aware?of?the?financial?results;?push?for?payment?if?needed?in?cash?flow?related?issues?關(guān)注財務(wù)指標(biāo)；保證客戶及時付款以確?，F(xiàn)金流?REQUIREMENTS?1、College?diploma?or?above?-?Knowledgeable?in?one?of?the?following:?operations?such?as?cleaning,?security,?or?other?facility?management?2、Good?English?reading?and?writing?skill,?basic?oral?English?skill?will?be?preferable?3、Working?knowledge?of?computer?skills?in?Windows?and?Microsoft?Office?4、Ability?to?plan?and?organize?own?and?subordinates’?work?schedule?with?proper?co-ordination,?uses?time?effectively?and?sets?appropriate?priorities?5、Has?the?ability?to?lead,?direct,?control;?handles?authority?properly;?the?ability?to?compete?against?a?standard?of?excellence;?sets?high?standards?and?pursues?aggressive?goals;?takes?action?and?responsibility?for?achieving?business?results?6、Inspires?others?to?excel?by?clearly?communicating?business?values?and?directions,?recognizing?good?performance,?and?providing?managerial?support,?develops?the?potential?of?others?through?coaching?and?development?opportunities?to?build?organizational?capability?for?the?future?7、Recognizes?and?analyzes?problems?and?then?evaluates?alternative?and?solution,?anticipates?consequences?and?makes?recommendations?to?eliminate?obstacles?to?successful?completion?of?objectives?or?responsibilities.?8、?Exhibits?appropriate?work?conducts?and?work?habits;?productively?engages?and?puts?forth?extra?efforts?when?needed?to?complete?projects?and?meet?deadlines;?high?level?of?ambition,?drive,?energy?and?enthusiasm?in?work.