。負(fù)責(zé)為用戶的電腦，生產(chǎn)應(yīng)用軟件，服務(wù)器和網(wǎng)絡(luò)提供及時有效的技術(shù)支持。為內(nèi)外部客戶提供優(yōu)秀的支持服務(wù)。安裝新系統(tǒng)，應(yīng)用軟件及進行故障排查。為辦公應(yīng)用軟件，郵件系統(tǒng)，文件傳輸系統(tǒng)等提供技術(shù)支持?技能要求：*?能夠?qū)β酚善鳎粨Q機和服務(wù)器進行實際操作*?信息技術(shù)相關(guān)專業(yè)，并有至少5年實際操作的IT支持經(jīng)驗，有在跨國公司工作經(jīng)驗優(yōu)先*?熟悉以下信息技術(shù)技能：。理解LAN/WAN概念，能夠安裝，配置和進行故障排查。網(wǎng)絡(luò)布線。微軟服務(wù)器（包括AD,?DNS,DHCP,安全及管理）。文件服務(wù)器存儲管理。理解HP/Dell主機和存儲。VMWare虛擬機技術(shù)。有數(shù)據(jù)備份經(jīng)驗。蘋果機技術(shù)支持,包括（Mac?OSX，系統(tǒng)鏡像和應(yīng)用程序部署，命令行管理）。通用商業(yè)軟件如MS-Office的支持。遠程用戶的技術(shù)支持。Windows?PC技術(shù)支持,包括（Windows?7/8/10，遠程管理和支持，系統(tǒng)鏡像和部署，Exchange/Outlook?郵件支持，Microsoft?Office支持）*?能夠用普通話和英語交流?Job?description:·?Responsible?for?providing?Information?Technology?support?to?users?related?to?Core?Desktop,?Productivity?Applications,?Servers?and?Networks?in?a?timely?and?efficient?manner·?Provide?excellent?service?to?internal?and?external?clients·?Install?new?systems,?load?applications?and?conducts?trouble-shooting·?Provide?support?for?office?applications,?email?systems,?file?delivery?systems,?etc.·?Hands-on?support?for?routers,?switches?and?servers?Requirements:·?Degree?in?Information?Technology?with?at?least?5?years?of?hands-on?IT?support?role?preferably?in?a?MNC?or?design?agency·?Ability?to?communicate?in?Mandarin?&?English?is?a?must·?Proficient?to?advanced?Information?Technology?skills?including:o?Understanding?of?LAN/WAN?concept,?ability?to?install,?configure?and?carry?out?basic?troubleshootingo?Cabling?and?patch?managemento?Microsoft?Server§?AD,?DNS,?DHCP,?Security?&?Administrationo?Pro-active?File?Server?Storage?Management?and?administrationo?HP/Dell?host?and?storage?understandingo?Virtualisation?Technology§?VMWareo?Experience?with?backup?schedules?and?workflowso?Apple?Desktop?Support§?Mac?OSX§?Imaging?&?deployment?packaging§?Command?line?administrationo?Overall?Business?SW?(e.g.?MS-Office?Suite)o?Remote?user?supporto?Window?PC§?Windows?7/8/10§?Remote?Management?&?Support§?Imaging?and?deployment§?Outlook?Email?integration?to?Exchange?§?Microsoft?Office
