崗位職責(zé):
-?提高品牌形象,提升管理質(zhì)素
-?培訓(xùn)團(tuán)隊(duì)提供專業(yè)、熱誠和貼心服務(wù),令客人超出期望
-?培訓(xùn)團(tuán)隊(duì)對公司的產(chǎn)品有充分了解和認(rèn)知
-?確保餐廳保持國際***品牌形象、提供高雅、舒適、清潔的環(huán)境,達(dá)到公司要求
-?精確的成本控制及資源運(yùn)用,對于餐廳的所有推廣、餐單內(nèi)容及食物質(zhì)素方面能充分跟大廚溝通
-?適當(dāng)?shù)娜耸终{(diào)配及安排
-?處理客戶投訴
responsibilities?:
-?to?monitor?all?aspects?of?operations?of?the?restaurant?and?control?it?quality?on?service?and?brand?image
-?to?drive?service?team?members?to?provide?professional,?passion?and?caring?service?standard?in?order?to?achieve?customers?satisfaction?and?may?be?exceeded?customers’?expectations
-?to?ensure?the?team?members?are?fully?understanding?and?awareness?of?the?menu?products
-?to?maintain?the?restaurant?in?elegant,?comfortable,?and?hygienic?environment
-?to?handle?cost?control?and?manpower?planning.?work?closely?with?executive?chef?on?food?promotions,?menu?planning?and?food?quality
-?handle?customer?complaint
任職要求:
-?具有中專以上或同等學(xué)歷
-?英語流利
-?3年以上5星級酒店或高級西餐廳管理工作經(jīng)驗(yàn)
-?有較強(qiáng)的溝通能力、具高度的推動(dòng)力、出眾之領(lǐng)導(dǎo)及培訓(xùn)才能,能保持團(tuán)隊(duì)凝聚力
-?形象整潔,?大方得體,能夠應(yīng)付具大的工作壓力
requirement?:
-?holding?diploma?in?hospitality?/?hotel?catering?or?above
-?at?least?3?years?management?experience?in?5?star?hotel?or?high-end?western?restaurant?in?the?similar?capacity
-?strong?communication?skills,?leadership?and?training?skills,?able?to?maintain?team?cohesion
-?able?to?work?under?pressure